Refund policy

Return Eligibility
To be eligible for a return, you must contact us within 48 hours of delivery and provide clear proof of the issue (such as photos or videos).

Requests made after the 48-hour window may not be accepted.

Condition of Items
Items must be returned in their original condition. We reserve the right to deny a return if the item shows signs of use, damage, or alteration that was not reported within the initial 48-hour period.

Product Variations
Please note that slight variations in color, appearance, or minor details may occur. These differences do not qualify as defects and are not eligible for returns or refunds.

Return Process
Once your return request is approved, you will receive instructions on how to send your item back.

Customers are responsible for ensuring the item is properly packaged and shipped back safely.

Refunds
Refunds will only be processed once the returned item has been received and inspected by our team at Taybah.

If approved, your refund will be issued to your original payment method.

Exchanges / Changes
We do not guarantee exchanges or changes once an order has been placed. Any requests for changes are subject to approval.

Contact Us
To request a return, please contact us within 48 hours of delivery with your order number and proof using one of the following:

📧 Email: contact.taybah@gmail.com
📱 Instagram:  https://www.instagram.com/taybah_co?igsh=b29wb3AwN2tiaGQy&utm_source=qr