Shipping policy
Shipping Rates & Delivery Times
We offer the following flat-rate shipping options:
- Standard Shipping – $12 CAD (estimated 3–8 business days)
- Express Shipping – $20 CAD (estimated 1–3 business days)
Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, and other factors outside of our control.
Flat-Rate Shipping Disclaimer
Our shipping rates are flat rates, meaning they are set at a fixed price for simplicity and consistency. Actual shipping costs may sometimes be higher or lower than the rate charged at checkout.
In some cases, we may cover a portion of the shipping cost if it exceeds the flat rate. In other cases, the flat rate may be slightly higher than the actual cost. This system allows us to provide a predictable and straightforward checkout experience without fluctuating shipping fees.
Transparency Commitment
We strive to be fully transparent with our customers. Our goal is not to profit from shipping, but to balance costs across all orders while maintaining fair and consistent pricing.
Order Processing
Orders are typically processed within 1–3 business days. Once your order has shipped, you will receive a confirmation email with tracking information.
Delays
We are not responsible for shipping delays caused by carriers, customs, or unforeseen circumstances. However, we will always do our best to assist you if any issues arise.
Contact Us
If you have any questions about shipping, feel free to contact us at any time at:
📧 Email: contact.taybah@gmail.com
📱 Instagram: https://www.instagram.com/taybah_co?igsh=b29wb3AwN2tiaGQy&utm_source=qr